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Employers Unmasked: People at the Core of the COVID-19 Business Recovery


By Ben Whitter


The COVID-19, or coronavirus, outbreak has just been named a ‘pandemic’ by the World Health Organization (WHO). On making the announcement, WHO Director-General, Dr Tedros Adhanom Ghebreyesus, also expressed that he was "deeply concerned" by "alarming levels of inaction" around the World. In this article, I discuss how companies that have embraced Employee Experience (EX) are setting themselves apart from the rest and are at the forefront of the global business recovery.


Naturally, we are assuming the ‘inaction’ that the Director-General refers to does not include parts of the world, including the UK and Australia, where people have been proactively and expertly building stockpiles of toilet roll, pasta, and hand sanitizer. A compelling survival toolkit, but perhaps an indicator that news can frequently travel too far and too fast in the modern world creating unnecessary panic.